The work owners hand us.
Most owners come to us with one thing that's stuck. Here's the range of projects we take on, written the way it usually sounds when it lands on our desk. Each one is scoped in writing and priced before work starts.
Launch & build
The launch, offer, site, or system that keeps slipping. We own it from plan to go-live.
- “The product launch keeps slipping.”Launch plan, vendors, timeline, go-live.Startup consulting →
- “We need a new offer or product line, but no one owns it.”Taken from concept to market.Startup consulting →
- “The website or store is dated and doesn't convert.”Rebuild, checkout, and funnel.
- “We bought software and never set it up.”Implementation, end to end.CRM & software implementation →
- “We want to enter a new market or channel: Amazon, wholesale, retail.”Channel launch.Startup consulting →
Operations
The day-to-day work that still depends on you, rebuilt so it runs without you.
- “Everything runs through me.”Processes documented and handed off.Fractional COO →
- “Fulfillment and shipping are a mess.”3PL setup, inventory, and shipping rules.Shopify & 3PL operations →
- “Suppliers are unreliable.”Sourcing, vendor swaps, and negotiation.Supply chain & manufacturing →
- “We run on spreadsheets and memory.”SOPs, dashboards, and real systems.Systems & SOPs →
- “Customer service is slow and inconsistent.”Support stack, macros, and workflows.Operations consulting →
- “Our tools don't talk to each other.”Integrations and automation.CRM & software implementation →
- “Sales are flat and we don't know why.”Diagnose it, then fix the funnel.
- “Email and SMS are set up, but nobody runs them.”Flows, campaigns, and list growth.
- “We spend on ads and can't tell what works.”Tracking and attribution, so the waste gets cut.
- “Pricing hasn't been touched in years.”A pricing and margin review.
- “We need subscriptions or better retention.”A subscription program and win-back.
- “Partnerships and affiliates never got off the ground.”The program built and run.
AI & automation
We start with the few uses worth doing, build them in your tools, and document them.
- “We know AI could help, but we don't know where.”We find the top uses and ship them.Where AI fits first →
- “Repetitive work eats my team's week.”Intake, reporting, and follow-up, automated.AI automation →
- “We want AI agents running parts of the business.”Built, monitored, and documented.AI automation →
- “I don't trust my numbers.”Clean books handed off, KPIs, and a monthly dashboard.Fractional COO →
- “Cash is always tight.”A cash-flow model, inventory, and payment terms.
- “Unit economics are fuzzy.”Profitability by product and channel.
Company-level projects
The big, one-time projects that don't fit anyone's job description.
- “We're getting ready to sell, or to raise.”Operations cleaned up, data room prep, and the narrative.Exit planning →
- “We just acquired something and need to integrate it.”The integration plan, and its execution.Fractional COO →
- “We need to cut costs without breaking things.”A cost audit, then the cuts made.Operations consulting →
- “A key person left and their work fell apart.”The function stabilized and rebuilt.
- “We're opening a new location or entity.”Setup, licenses, systems, and launch.Fractional COO →
- “There's a project I've avoided for a year.”Scoped, then finished.
Brand & presence
How the business looks and sounds to the people deciding whether to buy.
- “Our brand looks amateur.”Identity, site, and packaging refreshed.
- “Nobody can explain what we do.”Positioning and messaging.
- “Our reviews and reputation need work.”A review system and a response process.
What we don't take on
Recruiting and talent, high-level tax planning, and legal advice. If what you need is outside what we do well, we'll tell you.
Not on the list?
Tell us what's stuck anyway. If it's a fit, we'll come back with a scope.
Scope your project